EVV Frequently Asked Questions
Electronic Visit Verification (EVV) is an electronic system used to record when caregivers begin and end providing care.
EVV is federally mandated by the 21st Century Cures Act for home and community-based services. The Minnesota Department of Human Services (DHS) must comply with this mandate.
EVV replaces paper time sheets and time submissions on the web portal. Caregivers must use EVV to submit time.
Starting June 30, 2022, caregivers must use EVV for each visit.
DHS selected HHAeXchange to provide the EVV system for Minnesota.
There are two approved ways to submit EVV shifts:
- Evvie mobile app. Clock in and out using a smart phone or device with location services.
- Ivrie (Telephonic Visit Verification). Clock in and out with a phone call.
You will receive a welcome email from HHAeXchange. This email will include detailed information on how to get started with the HHAeXchange EVV system.